Virginia Green Henrico

Virginia Green just say aeration and seeding, they came to my yard and told only front yard is only covered which they never told when I booked the service and last year 2022 they did entire yard. They just put some seed here and there and just vanished in 10 min ,will not recommend them for aeration and seeding. Many areas were seeds not covered in my front yard. I called customer service and she agreed that full yard should had been covered as per system records since they do weed control for whole yard and she told they will definitely look in to it my concern but after that no response.

We have used Virginia Green for over a year. I haven’t been unhappy with the results of their treatments. The lawn has looked good, and I don’t need to think about it. In July, I ordered and paid for an aeration/ seeding service to be done in September. I specifically told them that I HAD to have this done in September. They originally had the date set for the week of September 4-8, but we went out of the country and were gone for 2 weeks, so I asked that it be done either September 18-22, or September 25-29. I even had my daughter call them while we were out of town to confirm a week with them. I got a email from Virginia Green that they set a time for the week of September 18. Today, after being told that Virginia Green wouldn’t be able to do the service before October, I reread the email. Sure enough it says September 18. I scrolled past the first page on my tiny phone screen and it has a ‘confirmation’ button that needed to be pushed. I didn’t push it because I didn’t read past the first page; I didn’t realize I had to. In the meantime, I spent an extra $10 to my lawn service to mow the lawn shorter than usual, and dashed out to get flags to mark the sprinklers thinking that Virginia Green was going to aerate sometime this week. The service was never scheduled because I didn’t ’confirm’. (As if the money I paid them in July was not ‘confirmation’ enough)! October is simply too late. I’m very disappointed. So disappointed that I have ended ALL services with Virginia Green. The email with a mandatory hidden ‘confirmation’ button was the final straw.

Never again in my life will I use this company. They killed all my good grass After spending more than $3.5K with them. Big recurrent problem with this company, burnt grass, killed grass. Just check all the reviews below. They don't want to be responsible for it. And still trying to charge me for the last application that finished killing all my grass because they applied the chemicals on very hot days without rain. They sent their "expert" and all he said was "it's been a very hot summer" They don't know the heck they are doing. It cost me $2700 to fix their mistake. 😡

The staff has been pleasant & they will come out if I have a problem. I just haven’t been pleased with the results. Last fall the yard was aerated & seeded. There were certain areas where it looked like no seeds were planted. They came out & put some more seeds out. At that time I still didn’t notice anything coming up in those areas. In the spring the yard looked nice, but this summer it didn’t look good at all. In August I called to cancel. They came out & agreed that weeds had pretty much taken over the yard. The agronomist put something down for them. It killed a good portion of them which left the yard looking very bare. I agreed to get it aerated & seeded again. It’s been over a month & there are still a lot of bare areas in my yard where it looks like no seeds were put down. I’ve canceled for the final time. They were willing to come out again. I just don’t think I should have to call them back out everytime I get the yard aerated. And I don’t think the yard should’ve looked as bad as it did over the summer when I’m paying them to come out every month & a half to two months to treat it. The pictures are the results after the last aeration & seeding.